Dokumente Wirtschaftswissenschaftliche Fakultät nach Gutachter "Zarnekow, Rüdiger Prof. Dr."
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Adoption and Benefits of Standardized IT Management Processes: IT Executives Perceptions of ITIL and CobiT
(2011-08-31)The aim of this research is to understand how IT executives of different countries implement and perceive IT operational process improvement frameworks. We examine if IT operational frameworks, ...