Digitalisierung im Personenverkehr
Digitalization in Passenger Transport
Jan Schlüter
Doctoral thesis
Date of Examination:
2020-04-15
Date of issue:
2020-06-05
Advisor:
Kneib, Thomas Prof. Dr.
Referee:
Kneib, Thomas Prof. Dr.
Referee:
Timme, Marc Prof. Dr.
Persistent Address: http://hdl.handle.net/21.11130/00-1735-0000-0005-13C5-7
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WiWi_Diss (22).pdf
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Abstract
English
The effects of demographic change and lack of acceptance pose some of the main problems for public transport infrastructure in rural areas in developed countries. In developing countries, however, there is a need to optimize and increase the efficiency of transport. For both cases digitisation offers solutions that are investigated in this issertation?. For developing countries, simple IT applications were examined for possible efficiency improvements. For rural areas in Germany, the Max-Planck-Institute for Dynamics and Self-Organization has developed a new form of demand-oriented transport, the EcoBus. The first EcoBus pilot of this completely flexible and rural door-to-door service was examined. Through the data evaluation it could be shown that such a system is well accepted there and that ride-pooling occurs. Another part of the work is based on data on customer satisfaction during the pilot phase of the EcoBus. Applying respective survey data, this paper develops regression models to explain the determinants of DRT customer satisfaction. Our main findings include the importance of waiting times and ease of entry for overall customer satisfaction. However, we found no evidence that the presence of other guests in the vehicle had negative effects on customer satisfaction. Finally, a simulation of Demand Responsive Transport (DRT) systems for the transition between urban and rural areas was examined using the example of Bremerhaven in Germany. It could be shown that DRT systems using autonomous vehicles are an economically feasible possibility to replace motorised individual transport in the form of the automobile.
Keywords: Digitalization; Transport; DRT,
